Tenants

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TENANT INFORMATION


TO RETAIN A PROPERTY
A deposit of two week’s rent is required to secure a property. Should a Tenant decide not to proceed with the letting, the holding-deposit is not refundable.

REFERENCES
We will be using an independent reference company to collect references on our behalf using the information you have given us.  Please return the reference and guarantor forms to us as soon as possible to avoid any delays in the referencing process. There is a one off administration charge of £150 plus VAT per person for the collection of references and general correspondence.

GUARANTOR (UK Based)
 A guarantor is a person/s who is prepared to guarantee rental payments and other obligations of a tenancy and will be liable for rental payments if a tenant is unable to pay them.
Where a guarantor enters into a guarantee agreement, which is a legal contract and is enforceable by the courts, he or she agrees to meet the full obligations under the tenancy agreement on the tenant's behalf.
It is essential that the guarantor is a home owner in the UK and can show evidence of a regular income. Credit search references will be taken up on a guarantor.
The guarantor agreement is a legal contract and will be strictly enforced by the courts.


DEPOSIT
A deposit of six weeks’ rent will be held by the Landlord for the duration of the tenancy and is protected by The Deposit Protection Service, of which Moving City is a member of and is refundable at the end of the term, minus any deductions for rental arrears or damages to the property or contents subsequent to the final checking of the inventory. 

CHECK IN/OUT
The Landlord will cover the cost of the Inventory and/or check-in as required. The Tenant will be liable for the cost of the check-out.  Where a professional inventory has been prepared an inventory clerk will visit the property to assess the condition at the end of the Tenancy. The cost will depend on the size of the property.

SERVICES
Tenants will be responsible for the cost of all services throughout the tenancy e.g. Council Tax, Water Rates, Gas, Electricity, Telephone and TV Licence, unless otherwise stated.  Tenants will be responsible for insuring any personal possessions they decide to bring into the property. The landlord will insure the building.



RENTAL PAYMENTS
Rental payments, after the first month, must be paid by standing order.
 
The total payable on or before day one will be:

One-month’s rent in advance:  

Six weeks’ deposit:                                            
Administration cost of £150 per person, plus VAT 

Tenants share of inventory costs                               
                    
  

(This payment must be in the form of cash or a Banker’s Draft made payable to Moving City. Cheques will not be accepted unless they are received at least 10 days before the tenancy is due to commence. Alternatively, payments can be made by a credit card. Tenants will not be allowed to move into the property until this payment has been received in full by Moving City.



Moving City is a member of the London Landlord Accreditation Scheme. Reg No: 070568 and

The Ombudsman for Estate Agents Scheme. Reg No: D02265



Guidance Notes for Tenants

All agents displaying The Property Ombudsman logo will be following a comprehensive set of standards laid down in the TPO Code of Practice, a copy of which can be obtained from any member agent or from the website at www.tpos.co.uk.

This guide highlights the most important matters to be considered and to be aware of when dealing with letting agents when you are intending to rent a property.

You should also understand that there may be several different people with whom you will have contact whilst you are looking for and agreeing a tenancy. They include:

• Moving City – we work for the landlord of a property to find a suitable tenant. We will show prospective tenants around the property and will deal with the formalities of referencing and compiling the tenancy agreement. As an agent we will  treat you fairly as well as looking after the landlord’s best interests.
• The Referencing Agent – employed by Moving City to carry out the checks on you as a prospective tenant. They will provide a report to us as to the suitability or otherwise of you as a tenant, based on the checks carried out.

• The Tenancy Deposit Protection Scheme – by law any deposit taken in relation to what is called an Assured Shorthold Tenancy, the commonest form of tenancy, must be protected by a Government Approved Deposit Protection scheme. We will advise you which scheme we are registered with and what arrangements have been made to protect the deposit. It may be necessary for the landlord to arrange protection.

You should make sure that you understand:…………….

• If you make an offer to rent a property we will ask you to pay a holding deposit. This is not the same as the tenancy deposit to cover any damage to the property. We will inform you of the purpose of this holding deposit and in particular the circumstances under which it is repayable or forfeit.

• We have a duty to the landlord to take appropriate references checks on you. Generally, although not always, we will use a referencing agent to carry out this work and it is the referencing agent that provides a report which details your suitability or otherwise. Based on that report and other factors, the landlord will make a decision as to whether to rent the property to you. If you ‘fail’ referencing you may lose some or all of your holding deposit.

• If you require any action to be taken in regard to facilities at the property before you move in make sure that the conditions you have specified are written down and agreed by the landlord.



In particular you should:…….


• Be aware that if there is a dispute at the end of the tenancy and you cannot reach an agreement with the landlord as to any deductions you have the right for the matter to be referred to the relevant tenancy deposit protection scheme for independent adjudication.

Note that there is a time limit of 14 days after the end of the tenancy.

• Be aware that when a tenancy comes to an end, the landlord will arrange an inventory check-out process, comparing the state of the property against an inventory and check-in report. Wherever possible, to avoid unnecessary dispute, you should verify the check-in and attend the check-out and ensure you obtain a copy of the agreed status report.